Effective Date: 18, May 2026

Welcome to Aliapex (“Aliapex,” “we,” “our,” or “us”).

This Consumer Health Data Privacy Notice explains how Aliapex may collect, use, share, and protect consumer health-related data where required by applicable laws and when such information is voluntarily provided or generated through the use of our services.

Aliapex respects your privacy and is committed to handling health-related information responsibly, transparently, and securely.

1. What Is Consumer Health Data?

“Consumer Health Data” may include information that identifies your physical or mental health status, healthcare interests, wellness preferences, or health-related purchasing activity, where protected by applicable law.

Examples may include:

• Health or wellness product preferences
• Accessibility or medical-support product interests
• Allergy-related product selections
• Nutrition or wellness interests
• Information voluntarily provided to customer support related to product safety concerns
• Health-related inquiries submitted through the platform

Aliapex generally does not require users to provide medical diagnoses or sensitive health records to use standard marketplace services.

2. How Consumer Health Data May Be Collected

Aliapex may collect health-related information when:

You Provide It Voluntarily

Examples include:

• Customer support requests
• Product inquiries
• Accessibility requests
• Return or refund claims involving health or safety issues

Through Product Interactions

You may browse or purchase:

• Wellness products
• Health accessories
• Nutrition items
• Personal care products

Safety Reports

You report:

• Product-related injuries
• Adverse reactions
• Safety concerns

3. How We Use Consumer Health Data

Aliapex may use health-related information to:

• Process support requests
• Investigate product safety concerns
• Improve accessibility services
• Process returns or refunds involving health-related issues
• Comply with legal or regulatory obligations
• Protect platform safety and prevent abuse

We aim to minimize collection and limit use to what is reasonably necessary.

4. Sharing of Consumer Health Data

Aliapex may share relevant information with:

Sellers

When necessary to resolve:

• Product safety issues
• Defective product claims
• Return or replacement requests

Service Providers

Supporting:

• Customer service
• Fraud prevention
• Technical infrastructure

Legal or Regulatory Authorities

Where required to:

• Comply with legal obligations
• Investigate safety concerns
• Respond to lawful requests

Aliapex does not sell consumer health data.

5. Sensitive Information

Please avoid sharing unnecessary medical details through:

• Product reviews
• Public comments
• Seller messages

Only provide information necessary to resolve your issue.

Aliapex may limit or remove sensitive information where appropriate.

6. Your Rights

Depending on applicable law, you may have the right to:

• Access consumer health data
• Request correction of inaccurate information
• Request deletion of certain information
• Withdraw consent (where applicable)
• Limit or object to certain processing

To submit a request, please contact customer support.

Identity verification may be required.

7. Data Security

Aliapex works to protect information through:

• Secure systems
• Access restrictions
• Monitoring and fraud prevention
• Security safeguards

While we work to protect data, no system can guarantee absolute security.

8. Data Retention

Health-related information may be retained only as long as reasonably necessary for:

• Support resolution
• Legal compliance
• Product safety investigations
• Security and fraud prevention

Retention periods may vary depending on applicable legal requirements.

9. Children’s Health Information

Aliapex does not knowingly collect health-related information from children where prohibited by law.

Parents or guardians who believe information was provided improperly may contact support.

10. Updates to This Notice

Aliapex may update this Consumer Health Data Privacy Notice periodically.

Material changes may be communicated through:

• Website notice
• Email notification
• Account alerts

Continued use of Aliapex after updates may indicate acceptance of revised terms.

11. Contact Us

For questions regarding consumer health data or privacy requests, visit:

Aliapex Help Center

For assistance with privacy, safety concerns, accessibility requests, or data-related inquiries.